Viviene has been a Mediator with the State Courts of Singapore and Singapore Mediation Centre since 2010. She is also an Accredited Mediator with the Singapore International Mediation Institute and Asian Institute of Alternative Dispute Resolution. In 2016, she was appointed as a Senior Mediator in the Law Society of Singapore Mediation Scheme. In 2017, Viviene received accreditation from Regent’s University London, School of Psychotherapy and Psychology. In 2018, Viviene became a Fellow with the Singapore Institute of Arbitrators and was the recipient of the State Courts of Singapore Outstanding Mediation Volunteer of the Year (Advocate & Solicitor category). Viviene has successfully mediated a wide variety of disputes.